Site Program Manager II

Think Together•Paramount, CA

3d•Onsite

About The Position

The Site Program Manager (SPM) is the on-site leader of a Think Together educational program on a partner-school campus. The SPM oversees program operations to ensure the program meets educational and recreational requirements, operates safely and efficiently, follows organizational and operational policies, and provides a positive student experience. The role is responsible for student safety, program quality, site operations, maintaining contracted Average Daily Attendance (ADA), and fostering effective relationships with school partners and other stakeholders. The SPM supervises on-site Think Together staff and volunteers, manages administrative and documentation requirements, and serves as the primary contact between Think Together and students, parents, school administration, donors, visitors, and collaborators. The position ensures compliance with agreements with school districts, program-model requirements, and funding stipulations. It oversees multiple program components and funding streams, and requires availability at varying times, including before and after school, non-instructional days, weekends, Saturdays, summer, and winter. The posting describes two job levels. Level II typically oversees sites with 208–419 students in average daily attendance and 11–20 Program Leaders. Site complexity may also depend on headcount, ADA, number of services, and service hours. The SPM manages day-to-day operations, staff training and coaching, curriculum implementation, safety procedures, attendance and student records, budgets, timecards, partner communications, and program performance measures.

Requirements

High school diploma or GED.
For Level II, at least 2 years of experience working in education or youth programs is required; the posting indicates 3 or more years is highly preferred.
For Level II, at least 2 years in a supervisory or leadership position is required; 3 or more years is highly preferred.
Previous classroom experience.
Strong verbal and written communication skills with students, parents, school staff, and faculty.
Excellent program management skills, including a demonstrated record of completing tasks on time and within budget.
Ability to speak and write Standard English appropriate for a public-school setting.
Excellent communication, time-management, and organizational skills.
Comfort with public speaking and providing direction.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
CPR/First Aid certification, or ability to obtain it within the first 60 days of hire.
Satisfactory TB skin test.
Passing DOJ and FBI background check.
Availability at varying times, including before school, after school, non-instructional days, weekends, Saturdays, summer, and winter.

Nice To Haves

Bachelor’s degree is highly preferred.
For Level II, an associate degree or vocational certificate related to the position.
Completion of Think Together’s Build the Bench Program for SPM (preferred for internal candidates).
Bilingual/bicultural Spanish skills may apply in some districts.
For Level II, 3 or more years of education or youth-program experience and 3 or more years in a supervisory or leadership position are highly preferred.

Responsibilities

Manage successful day-to-day site operations and program delivery.
Ensure program activities operate consistently and ethically in alignment with Think Together’s mission, values, and core agreements: Be responsible, Be respectful, Be safe, and Have fun.
Monitor program participation, activity quality, student behavior, and student achievement to support continuous improvement and a positive student experience.
Implement Think Together’s program design, curriculum, lessons, activities, and other program expectations.
Train and coach staff on routines, procedures, program design, and academic and enrichment instructional practices; provide staff with lessons, materials, and supplies and support student engagement.
Supervise the site team and provide ongoing coaching to direct reports.
Ensure a safe and healthy environment for students and staff, implement Think Together and district safety policies and school safety plans, and report incidents.
Interview, recommend, supervise, train, discipline, and terminate site staff.
Support the sustainability of funding sources by meeting mandatory goals, including attendance targets and grant requirements.
Maintain accurate, complete, and timely student enrollment and program records; ensure accurate attendance and data entry and protect student-record confidentiality.
Meet performance metrics, deliverables, deadlines, and assigned goals; implement student assessments and evaluations for student and program improvement.
Meet and communicate regularly with school principals and faculty to collaborate and align program and school academic goals and initiatives.
Keep school administrators, school staff, and parents informed about program activities and daily incidents; provide excellent customer service and foster effective stakeholder relationships.
Attend school meetings as required and work collaboratively with partners, staff, public and private sector officials, parents, and community leaders.
Manage site-level budgets and ensure direct reports’ timecards are accurately approved in accordance with pay-practice policies.
Implement applicable human resources policies and procedures.
Attend SPM meetings, other meetings, and training as requested, in person or virtually.
Implement other plans and requirements related to program quality, customer experience, and business needs.
Perform other duties as assigned.