Site Program Manager II

Think Together•Paramount, CA

4d•Onsite

About The Position

The Site Program Manager II (SPM) is the on-site leader of a Think Together educational program at a partner-school campus. The SPM manages the program’s day-to-day operations and is responsible for student safety, program quality, efficient operations, and compliance with Think Together policies, school-district agreements, program-model requirements, and funding stipulations. The role oversees a site with approximately 208–419 students in average daily attendance and 11–20 Program Leaders, with site complexity also shaped by headcount, services, and hours of service. The SPM supervises on-site program staff and volunteers and serves as the primary liaison among Think Together, students, parents, school administrators, donors, visitors, and other collaborators. The position is accountable for maintaining contracted attendance levels and funding goals, managing site budgets, ensuring accurate records and reporting, and fostering alignment between the after-school program and the school day. Work may be required at varying times, including before school, after school, non-instructional days, weekends, Saturdays, summer, and winter. The SPM trains and coaches staff, implements curriculum and enrichment activities, monitors program quality and student outcomes, and maintains a safe, positive environment. The role also handles staff supervision and employment actions, timecard approvals, stakeholder communications, meetings, and other program needs.

Requirements

High school diploma or GED required.
For Level II, 2–3+ years of experience working in education or youth programs, with increasing responsibility.
For Level II, at least 2 years of supervisory or leadership experience required; 3 or more years highly preferred.
Previous classroom experience required.
Strong verbal and written communication skills with students, parents, school staff, and faculty.
Excellent program-management skills, including a demonstrated record of completing tasks on time and within budget.
CPR/First Aid certification, or ability to obtain it within the first 60 days of hire.
Satisfactory TB skin test.
Must pass DOJ and FBI background checks.
Ability to speak and write Standard English appropriate to a public-school setting.
Excellent communication, time-management, and organizational skills; comfortable with public speaking and providing direction.
Ability to solve practical problems, handle concrete variables with limited standardization, and interpret written, oral, diagram, or schedule-based instructions.

Nice To Haves

Bachelor’s degree highly preferred.
Associate degree or vocational certificate related to the position.
Three or more years of supervisory or leadership experience.
Completion of Think Together’s Build the Bench Program for SPM.
Bilingual/bicultural Spanish skills may apply in some districts.
Strive for self-improvement through knowledge and skill development.

Responsibilities

Manage successful day-to-day site operations and program delivery.
Ensure program activities operate consistently and ethically in accordance with Think Together’s mission, values, and core agreements.
Monitor participation, activity quality, behavior, and student achievement, using findings for continuous improvement and a positive student experience.
Implement Think Together’s program design, curriculum, lessons, activities, and other program expectations.
Train, coach, and supervise site staff in routines, procedures, academic and enrichment practices, and program design; provide staff with necessary lessons, materials, and supplies.
Ensure student and staff safety, implement Think Together and district safety requirements and school safety plans, and report incidents.
Interview, recommend, supervise, train, discipline, and terminate site staff as appropriate.
Meet attendance and other funding-source goals to support the sustainability of funding.
Maintain complete, accurate, and timely enrollment, attendance, student database, program, and operational records; ensure confidentiality and accurate data entry.
Meet performance metrics, deliverables, deadlines, and program goals; implement student assessments and evaluations for improvement.
Meet and communicate regularly with school principals and faculty to align academic goals and initiatives; keep school administrators, staff, and parents informed about activities and incidents.
Provide excellent customer service and build effective working relationships with internal and external stakeholders, including attending school meetings as required.
Promote open communication and collaborate with partners, staff, public officials, private-sector officials, parents, and community leaders.
Manage site-level budgets and approve direct reports’ timecards in accordance with pay practice policies.
Implement applicable human-resource policies and procedures.
Attend SPM meetings, other meetings, and training as requested.
Implement other plans and requirements related to program quality, customer experience, business needs, and assigned duties.