Site Manager

Apex Service Partners•Kokomo, IN

10d•$75,000 - $150,000

About The Position

The Site Manager leads the day-to-day performance of a growing HVAC, Plumbing, and Electrical operation throughout the Greater Kokomo area. The role focuses on developing high-performing teams, driving operational excellence, and executing the market's growth strategy. The Site Manager works with market leadership, including the Market Area President, to support the growth and expansion of residential service across the Kokomo market.

Requirements

At least 5 years of leadership experience overseeing home service operations and field teams.
Proven ability to lead teams, develop talent, and create accountability.
Strong operational and business acumen, with experience driving performance and profitability.
Experience managing key business metrics and making data-driven decisions.
Demonstrated success managing budgets, controlling costs, and improving operational results.
Ability to influence, coach, and motivate employees at all levels of the organization.
Strong communication, problem-solving, and decision-making skills.
Experience leading through growth, change, and organizational development initiatives.
Customer-focused mindset and commitment to exceptional service.
Ability to balance strategic thinking with hands-on operational leadership.

Nice To Haves

Home services industry experience, including HVAC, Plumbing, Electrical, Construction, Restoration, or other field-service environments.
Experience with P&L ownership or direct responsibility for business performance.
Multi-department or multi-location leadership experience.
ServiceTitan or similar field service software experience.
Proven track record of improving operational performance and scaling teams.
Experience partnering closely with senior leadership on growth initiatives.

Responsibilities

Provide leadership and oversight for daily HVAC, Plumbing, and Electrical business operations.
Lead, coach, and develop department leaders and frontline team members to strengthen accountability, engagement, and performance.
Work with the Market Area President and leadership team to support long-term market expansion plans.
Drive revenue, profitability, productivity, customer satisfaction, and employee retention.
Support budgeting, cost management, workforce planning, and resource allocation.
Monitor business performance and identify opportunities to improve operational efficiency and financial results.
Foster a culture of safety, customer service, accountability, and continuous improvement.
Support recruiting, onboarding, and talent development to build a strong leadership pipeline.
Partner with department leaders to resolve operational challenges and remove barriers to success.
Ensure compliance with company policies, procedures, and safety standards.
Help drive execution of the company's strategic objectives.