Showroom Sales Consultant
About The Position
Ferguson is seeking a Showroom Sales Consultant to help homeowners, builders, and designers bring their project visions to life through a design-focused showroom experience. The consultant guides customers through product selections and manages the consultative sales process from start to finish, building customer relationships, applying product knowledge, answering questions, preparing quotes, recommending solutions suited to customer needs and budgets, and providing support after the sale. The role involves working with a range of products, potentially including lighting, appliances, high-end fixtures, and cabinetry. Consultants assist both appointment-based and walk-in customers in the retail showroom and contribute to a professional, customer-focused experience. The schedule is Monday through Saturday, 8:30 AM to 5:00 PM, for 40 hours per week with two days off. This role is eligible for uncapped commission, with estimated total compensation of $80,000–$125,000 or more annually.
Requirements
- Problem-solving, leadership, listening, and interpersonal skills.
- Organizational and time-management skills.
- Ability to work with a wide range of customers with varying levels of product knowledge.
- Understanding of basic design and interior decorating.
- Ability to use a consultative sales approach to recommend solutions for customers’ varying needs.
Nice To Haves
- Prior sales experience in plumbing fixtures, lighting, and/or cabinetry.
Responsibilities
- Work with builders, designers, homeowners, and other customers to sell a range of products, potentially including lighting, appliances, high-end fixtures, and cabinetry.
- Respond to inquiries with accurate pricing, inventory, and delivery information.
- Greet showroom guests, understand the reason for their visit, and develop lasting customer relationships.
- Prepare job quotations and submittals.
- Assist customers by appointment and as walk-ins, use suggestive sales techniques, and handle complaints promptly and accurately.
- Continually improve sales skills and product knowledge to promote a professional image.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender-affirming and family-building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
