Showroom Sales Consultant

FERGUSON•Burlington, MA

4d•$45,000 - $54,000

About The Position

Ferguson is seeking a Showroom Sales Consultant to help homeowners, builders, and designers bring their visions to life through a design-focused showroom experience. The consultant guides customers through product selections and manages the consultative sales process from start to finish by building customer relationships, applying product knowledge, answering questions, preparing quotes, and recommending solutions suited to customer needs and project budgets. The role also includes providing ongoing support after the sale. The schedule is 40 hours per week, Monday through Friday from 8:30 a.m. to 5:00 p.m., with one Saturday shift per month from 10:00 a.m. to 2:00 p.m. When a Saturday shift is scheduled, hours are adjusted to maintain a balanced schedule. This is an uncapped commission-eligible role with estimated total annual compensation of $45,000–$54,000 or more.

Requirements

Problem-solving, leadership, listening, and interpersonal skills.
Organizational and time-management skills.
Ability to work with a wide range of customers with varying levels of product knowledge.
Understanding of the basics of design and interior decorating.
Ability to use a consultative sales approach to recommend solutions for varying customer needs.

Nice To Haves

Prior sales experience in plumbing fixtures, lighting, and/or cabinetry.

Responsibilities

Work with builders, designers, homeowners, and other customers to sell products such as lighting, appliances, high-end fixtures, and cabinetry.
Respond to inquiries with accurate pricing, inventory, and delivery information.
Greet showroom guests, learn the purpose of their visit, and develop lasting customer relationships.
Prepare job quotations and submittals.
Assist customers by appointment and as walk-ins, use suggestive sales techniques, and handle complaints promptly and accurately.
Continually improve sales skills and product knowledge to promote a professional image.