Showroom/Counter Parts Sales

DH Pace • St. Louis, MO

21d

About The Position

Overhead Door Company of St. Louis, a DH Pace Company, is seeking a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, the department, and management. The role represents the company professionally and handles counter parts sales and troubleshooting. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a commission opportunity.

DH Pace is a family-owned, privately held company with annual sales of over $1 billion and more than 60 offices across the continental United States. It distributes, installs, maintains, and repairs commercial, industrial, and residential door, docking, and security products. The company is celebrating its 100th anniversary in 2026.

Requirements

• High school diploma or equivalent.
• Ability to multitask and work efficiently in a fast-paced work environment.
• Detail-oriented team player with good interpersonal skills.
• Computer proficiency.
• Ability to lift over 20 pounds.
• Comfort using hand tools, including a gas cutting torch.
• Successful completion of required employment verifications, background check, drug screen, and driving record check if applicable before hire.

Responsibilities

• Represent the company professionally and provide good customer service and verbal communication.
• Communicate effectively and promptly with customers, supervisors, and other office personnel.
• Provide administrative support to staff, the department, and management.
• Answer customer calls for service or sales, identify the call and problem type, and schedule service appointments to meet customers’ preferred day and time.
• Review, receive, and process parts deliveries and technician parts picklists.
• Troubleshoot and guide customers through remote-control setup remotely.
• Provide customers with information about the different doors in the showroom.
• Use a gas cutting torch and other hand tools to cut springs and cables.
• Perform other duties as assigned.

Benefits

• Commission opportunity.
• Comprehensive medical, dental, and vision coverage available the first full month.
• Paid time off, paid holidays, and floating holidays.
• Company-paid life insurance, short-term disability, and long-term disability.
• 401(k) with employer match.
• Health Savings Account and Flexible Spending Account options.
• Voluntary supplemental life and critical illness coverage.
• Employee discounts for the employee and immediate family.
• Competitive compensation with annual performance reviews.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED