Showroom Manager

LOVESAC COMPANY • Atlanta, GA

1d • $34 - $37 • Onsite

About The Position

The Showroom Manager leads sales, customer experience, people, and day-to-day operations at a Lovesac showroom. The manager actively sells on the floor, owns sales results and P&L performance, builds and reviews the quote pipeline, and leads the team in delivering the Lovesac selling process and memorable customer experiences. The role also develops customer relationships that encourage loyalty, repeat business, and brand advocacy.

The manager builds and leads a high-performing, inclusive team by recruiting, coaching, developing, and retaining Associates, while fostering accountability, trust, and a respectful workplace. The position oversees showroom operations, including scheduling, merchandising, inventory, and technology, and helps uphold brand standards, safety practices, and company policies. The role may also take on additional priorities and special projects.

This is a full-time retail position at the Lenox showroom in Atlanta, Georgia. The posted hourly pay range is $33.50 to $37.00. The role requires travel of up to 25%, and work during peak selling periods, including weekends, holidays, and nights.

Requirements

• Be at least 18 years old.
• Have a minimum of 2 years of management experience in a retail environment.
• Regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
• Effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
• Travel as required to local stores, third-party vendors, and occasional meetings, including the annual company event, using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness when managing financial transactions and handling sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
• Communicate effectively and manage conflict in a reasonable, nonconfrontational manner.
• Stand and walk for extended periods, up to 8 hours per shift.
• Move objects, including medium to large furniture items weighing up to 75 pounds, between positions or levels, and assemble furniture on the selling floor.
• Regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

• Lead from the showroom floor by actively selling, setting expectations for the Lovesac selling process, maintaining a strong quote pipeline, and conducting consistent quote reviews.
• Own the customer journey and hold the team accountable for converting sales, providing exceptional service, and building lasting client relationships.
• Model expert product knowledge and coach the team to deliver brand tours, customer education, memorable experiences, and successful sales.
• Build customer connections that support loyalty, repeat business, and brand advocacy.
• Own P&L performance through sound decisions and disciplined execution, meeting or exceeding goals and KPIs.
• Set a vision for a high-performing team and build a people-first culture centered on growth, accountability, and inclusion.
• Recruit, develop, coach, and retain Associates; build a talent bench through outreach, relationship-building, and community networking.
• Identify people issues early, coach through conflict, involve appropriate partners when needed, and maintain a positive and respectful team experience.
• Lead day-to-day operations, including scheduling, merchandising, inventory, and technology.
• Uphold brand standards, safety practices, and company policies in a customer-centric manner.
• Take on additional priorities and special projects to support the growth of the showroom, team, and brand.

Benefits

• Performance-based quarterly bonus
• One-time inaugural equity grant
• 401(k) with company match
• Basic life and accidental death and dismemberment coverage
• Short-term and long-term disability coverage
• Paid parental leave
• Paid time off
• Dependent care savings plan
• Commuter and parking plans
• Legal and identity theft plans
• Pet insurance
• Associate discount
• Medical, dental, and vision plans
• Health savings accounts
• Wellness and gym discounts
• Associate Resource Groups
• Lovesac Gives Back
• Employee Assistance Program
• Teladoc behavioral health through medical coverage
• Up to 125 hours of paid time off during the first year, within the company's fiscal calendar year
• One and one-half times the regular rate for hours worked over 40 in a work week
• Eight paid company-recognized holidays, with one and one-half times the regular rate for hours worked on those holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED