Showroom Manager - Valley Fair

Purple•Santa Clara, CA

About The Position

The Showroom Manager drives sales success, meets key performance indicators, and ensures store performance through sales strategies and team leadership. The role focuses on developing talent, coaching and hiring, and fostering a positive, customer-centric environment. The manager upholds visual and operational standards and makes decisions aligned with company values while leading a high-performing, solution-oriented team. The manager leads approximately 4–5 associates and is expected to work a flexible schedule that may include evenings, weekends, and holidays.

Requirements

  • High school diploma or equivalent; a bachelor’s degree is strongly preferred.
  • At least 5 years of experience in a retail environment, ideally in a store manager role.
  • Comfort learning and adapting to new technology.
  • Strong interpersonal communication capabilities.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Strengths in leadership, management, team building, and problem solving.
  • Understanding of basic business management functions.
  • Enthusiasm and a positive attitude.
  • Proven effective communication and management competencies.
  • Willingness to learn and tackle new challenges.
  • Ability to meet the role’s physical demands, including prolonged standing and moving about; repeatedly reaching or bending and adjusting or moving objects up to 50 pounds; and lifting up to 200 pounds with a team lift or equipment. Other physical activities may include climbing ladders or stairs, repetitive hand and wrist motions, and operating power tools depending on the position.

Nice To Haves

  • Bachelor’s degree.
  • Experience as a store manager.

Responsibilities

  • Make strategic and operational decisions aligned with Purple’s values.
  • Drive sales and results through strategies that meet company performance metrics.
  • Set clear goals, monitor progress, and track store performance.
  • Take ownership of personal and team sales and performance results.
  • Hold team members accountable for personal sales performance and productivity.
  • Create store schedules that align staffing with peak times to maximize sales.
  • Recruit, hire, and develop top talent.
  • Coach and model selling behaviors aligned with Purple’s strategy.
  • Foster a positive work environment.
  • Lead a team of approximately 4–5 associates.
  • Follow retail safety and operational policies and standards.
  • Use company resources to prepare and set up visual marketing displays and promotional materials.
  • Create a customer-centric, solution-oriented environment.
  • Learn and communicate product knowledge to match customer needs.
  • Model and lead with company values, including safety, community, communication, development, accountability, and innovation.
  • Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

  • 401(k) match
  • Flexible vacation plan
  • Childbirth and parental leave
  • Sick and wellness time
  • Holiday pay
  • Sabbatical
  • Employee discount
  • Give Back Day
  • Complimentary mattress
  • Comprehensive health and wellness benefits
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