Showroom Manager - Valley Fair

Purple•Santa Clara, CA

About The Position

The Showroom Manager leads sales performance and store operations, using effective sales strategies and team leadership to meet KPIs and maintain strong store results. The role focuses on developing talent through recruiting, hiring, coaching, and accountability while fostering a positive, customer-centric, solution-oriented environment. The manager maintains visual and operational standards and aligns decisions with Purple’s values. The position manages approximately 4–5 associates and involves learning and communicating product knowledge, organizing schedules around peak sales periods, and using company resources to prepare visual displays and promotional materials. The role requires a flexible schedule that includes evenings, weekends, and holidays. The position is based at the Valley Fair showroom. Physical activities include prolonged standing, moving around, repeated reaching or bending, and adjusting or moving objects up to 50 pounds. The role may also require lifting up to 200 pounds with a team or equipment, using power tools depending on the position, and occasionally using ladders or stairs. Reasonable accommodation may be made for individuals with disabilities.

Requirements

Minimum high school diploma.
At least 5 years of experience in a retail environment.
Comfort learning and adapting to new technology.
Excellent interpersonal communication capabilities.
Customer service-oriented attitude.
Ability to stay organized and manage time effectively.
Strengths in leadership, management, team building, and problem solving.
Understanding of basic business management functions.
Enthusiasm and a positive attitude.
Demonstrated effective communication and management competencies.
Willingness to learn and tackle new challenges.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to meet the physical demands described, with reasonable accommodation where applicable.

Nice To Haves

Bachelor’s degree is strongly preferred.
Experience in a store manager role is ideal.

Responsibilities

Make strategic and operational decisions aligned with Purple’s values.
Drive sales and results using sales strategies that meet performance metrics.
Set clear goals, monitor progress, and track store performance.
Take ownership of personal and team sales and performance results.
Hold team members accountable for personal sales performance and productivity.
Create store schedules that align staffing with peak times to maximize sales.
Recruit, hire, and develop talent.
Coach, model, and deliver selling behaviors aligned with Purple’s strategy.
Foster a positive work environment.
Manage and lead approximately 4–5 associates.
Follow Purple retail policies, including safety and operational standards.
Use company resources to prepare and set up visual marketing displays and promotional materials.
Create a customer-centric, solution-oriented environment.
Learn and communicate product knowledge to match customer needs.
Model and lead by Purple’s values, including safety, community, communication, development, accountability, and innovation.