Sales Associate | Valley Fair
About The Position
Honey Birdette is a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. The Sales Associate joins a high-performing, collaborative team and helps create a red-carpet shopping experience for clients while meeting and exceeding sales expectations. The role calls for a professional, polished, charismatic, energetic, positive, approachable person with an outgoing personality. The Sales Associate provides exceptional customer service, builds client relationships, supports sales and clienteling goals, and maintains strong product knowledge. The role also contributes to a clean, organized, operationally sound store and follows company policies and procedures. The work involves exposure to sexual wellness products and may include sexually provocative clothing or imagery, explicit subject matter, and discussions involving sexuality and anatomy.
Requirements
- High school diploma or equivalent experience.
- Experience in a retail, client-facing, or customer service role.
- Excellent written, verbal, and interpersonal communication skills.
- Familiarity with sales principles.
- Positive attitude and entrepreneurial mindset.
- Ability to provide a high standard of customer service and build exceptional customer relationships.
- Energetic and proactive approach, with the ability to work independently and collaboratively.
- Strong attention to detail and organizational skills, including the ability to manage multiple tasks in a fast-paced environment.
- Ability to maintain confidentiality and exercise discretion.
- Basic computer skills and experience using POS software and inventory management tools.
- Sales-driven mentality and ability to achieve high sales expectations.
- Availability for a flexible schedule, including closing shifts, weekends, and holidays.
- Unrestricted access to work in the U.S.
- Must be at least 18 years old.
- Able to lift and carry up to 25 lbs.
- Able to stand and walk for up to 8 hours per shift and perform frequent standing, walking, repetitive finger, hand, and wrist motions, bending, stooping, reaching, squatting, kneeling, pushing, pulling, and ladder climbing.
- Able to work with cleaning chemicals and use mobile devices and computers.
- Able to read instructions, reports, and computer/register-screen information, and enter information into a computer daily.
Responsibilities
- Deliver exceptional customer service and ensure client satisfaction.
- Meet and exceed sales targets and KPIs, including lingerie, toy, and bondage sales goals.
- Grow clienteling and Instagram follower outreach.
- Read Honey Communications and maintain product knowledge to answer client inquiries and make recommendations.
- Build strong relationships with clients, team members, and management.
- Attend training sessions and complete “The Hive” tasks.
- Help maintain a visually appealing, organized, and operationally sound store, including restocking merchandise and keeping displays clean and tidy.
- Use product knowledge to upsell, style clients, and provide premium experiences.
- Resolve client complaints diplomatically and urgently, escalating to a Boutique Manager when necessary.
- Follow company policies and operational procedures.
Benefits
- Competitive wages.
- Generous retail sales incentive programs.
- Career progression and training opportunities.
- Employee assistance program for mental health and counseling services.
- 401(k) with company matching.
- Generous product discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
