Beauty Sales - Dior - Valley Fair

Nordstrom•San Jose, CA

About The Position

In Nordstrom's Beauty Department, Beauty Sales employees create personalized beauty experiences for customers while contributing to a passionate team. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. It involves makeup applications, skincare analyses, product recommendations, in-store and digital selling, and building customer relationships. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.