Showroom Coordinator

Ferguson Enterprises • Mt. Juliet, TN

7d

About The Position

Ferguson is seeking a Showroom Coordinator to support customers and showroom operations. The coordinator welcomes guests, learns the purpose of their visit, and helps develop lasting customer relationships. The role also handles incoming calls, communicates appointment policies, and maintains customer sign-ins, appointment books, job folders, bid follow-ups, and literature packages. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., plus one Saturday per month from 10:00 a.m. to 3:00 p.m.

Requirements

• High school diploma, GED, or equivalent education.
• Experience in sales and customer service.
• Strong interpersonal skills and the ability to prioritize workload, balance multiple demands, and meet required timelines.
• Proficiency with Word, Excel, PowerPoint, and Outlook.
• Attention to detail in task-oriented responsibilities.
• Analytical thinking and an eye for business.
• Strong communication and presentation skills.

Responsibilities

• Greet showroom guests, learn their reason for visiting, and develop lasting customer relationships.
• Answer and direct incoming phone calls with a positive demeanor.
• Communicate the appointment policy effectively.
• Manage customer sign-ins, the appointment book, and customer job folders.
• Maintain the bid follow-up system and prepare literature packages.
• Address thank-you cards to customers for full-house selections.

Benefits

• Health, dental, and vision benefits.
• Paid time off.
• Life insurance.
• 401(k) with company match.
• Mental health coverage.
• Gender-affirming and family-building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED