Showroom Coordinator

FERGUSON•Wilmington, NC

6d•$15 - $25•Onsite

About The Position

Ferguson is seeking a Showroom Coordinator to welcome customers, help create lasting customer relationships, and support the showroom’s administrative and customer-service activities. The position is onsite in Wilmington, North Carolina. The schedule is Monday through Friday, 9:00 AM to 5:00 PM, with occasional Saturdays from 10:00 AM to 2:00 PM. Starting pay is $20 per hour, with the possibility of a higher rate based on experience; the listed pay range is $15.00 to $25.39 per hour. The role is eligible for a bonus or incentive plan.

Requirements

High school diploma, GED, or equivalent education.
Experience in sales and customer service.
Strong interpersonal skills and ability to prioritize workload, balance multiple demands, and meet timelines.
Proficiency with Word, Excel, PowerPoint, and Outlook.
Attention to detail in task-oriented responsibilities.
Analytical thinking and an eye for business.
Strong communication and presentation skills.

Responsibilities

Greet showroom guests, learn why they are visiting, and develop lasting customer relationships.
Answer and direct incoming phone calls with a positive demeanor.
Communicate the appointment policy effectively.
Manage customer sign-ins, the appointment book, and customer job folders.
Maintain the bid follow-up system and prepare literature packages.
Address “Thank You” cards to customers for full house selections.