Showroom Consultant

Arizona Tile • Anaheim, CA

6d • Onsite

About The Position

Arizona Tile is a nationally recognized tile and slab distributor serving customers across the West Coast, with more than 800 employees in over 10 states. The company describes its culture as family-oriented and grounded in goodwill, hard work, dedication, customer service, open communication, collaboration, and teamwork.

The Showroom Consultant uses design skills and product knowledge to help customers select tile and granite products that meet their design and durability objectives. The role involves welcoming and assisting customers, suggesting design ideas, presenting product samples, and helping maintain a professional, inviting, clean, and well-organized showroom. The consultant develops knowledge of stone, tile, rough goods, and chemicals, and stays informed about design trends, competitors, and their products.

The position reports to the Showroom Manager. The schedule is Monday through Friday, with the ability to work Saturdays. Work is frequently in a public-facing retail showroom inside a climate-controlled building, with occasional outdoor work and proximity to material-handling equipment and packaged cement-based products and chemicals.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail sales experience in a professional environment.
• Basic knowledge of design elements and concepts, including size, proportion, color, balance, and light.
• Ability to use a tape measure and sketch ideas on paper.
• Excellent organizational and planning skills, with the ability to multitask with multiple customers and proactively offer solutions.
• Basic computer skills in a Windows environment.
• Excellent interpersonal skills and solid verbal and written communication abilities.
• Ability to speak effectively and professionally with internal and external customers, listen actively, and provide solutions.
• Ability to read and interpret safety rules, operating instructions, procedure manuals, and similar documents.
• Ability to write routine reports and correspondence.
• Demonstrates a positive can-do attitude, friendly demeanor, and excellent interpersonal skills.
• Able to meet the stated physical requirements, including regularly standing and walking; frequently lifting or moving up to 15 pounds; and occasionally lifting or moving 25 pounds.

Nice To Haves

• Prior experience with interior design is helpful but not required.

Responsibilities

• Greet and welcome customers promptly, and provide refreshments where possible to help maintain a professional, warm, and inviting showroom atmosphere.
• Engage customers and use product knowledge to answer questions, suggest design ideas, and present product samples.
• Assist with showroom merchandising to make products visually exciting and keep the showroom professional, clean, and organized.
• Develop and maintain product knowledge of stone, tile, rough goods, and chemicals.
• Stay up to date with design trends, competitors, and competitor products.
• Prepare and stock product samples with appropriate identification and information for customers.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• H.S.A. or H.R.A. with company contributions.
• 401(k) retirement savings program with discretionary employer match.
• Progressive career development and training.
• Employee assistance program.
• Paid time off (PTO) and holiday pay.
• Service recognition and awards.
• Family-oriented environment with open communication, a collaborative atmosphere, and team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED