Showroom Consultant

Arizona Tile•Beaverton, OR
•Onsite

About The Position

The Showroom Consultant uses design skills and product knowledge to help customers select tile and granite products that meet their design and durability objectives. The role supports an inviting, professional showroom experience by welcoming and assisting customers, offering design ideas and product samples, and keeping the showroom clean, organized, and visually engaging. The consultant develops knowledge of stone, tile, rough goods, and chemicals and stays current on design trends and competing products. The position is based in a retail showroom open to the public. The employee frequently works inside a climate-controlled building and occasionally outdoors, and may work near material-handling equipment, including forklifts, and packaged cement-based products such as grouts, cleaning products, and sealing chemicals. The schedule is Monday through Friday, with the ability to work Saturdays. The position reports to the Showroom Manager.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of retail sales experience in a professional environment.
  • Basic knowledge of design elements and concepts, including size, proportion, color, balance, and light.
  • Ability to use a tape measure and sketch ideas on paper.
  • Strong organizational and planning skills, with the ability to multitask across multiple customers and proactively offer solutions to meet customer needs.
  • Basic computer skills in a Windows environment.
  • Excellent interpersonal skills and solid verbal and written communication abilities.
  • Ability to communicate effectively and professionally with internal and external customers, actively listen, and provide solutions.
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Demonstrated safety focus, customer orientation, conscientiousness, strong communication, hard work ethic, ethical integrity, teamwork, and tenacity; positive can-do attitude and friendly demeanor.
  • Ability to work Monday through Friday and Saturdays as needed.
  • Regularly stand and walk; use hands to finger, handle, and feel; and talk and hear. Frequently reach with hands and arms and stoop, kneel, crouch, or crawl. Occasionally climb or balance.
  • Frequently lift and/or move up to 15 pounds and occasionally lift and/or move 25 pounds.
  • Required vision abilities include color vision, close vision, distance vision, and ability to adjust focus.

Nice To Haves

  • Prior experience with interior design is helpful but not required; product training is provided.

Responsibilities

  • Greet and promptly welcome customers, and provide refreshments where possible to maintain a warm and professional showroom atmosphere.
  • Assist and engage customers by answering questions, offering design ideas, and presenting product samples.
  • Help merchandise the showroom and keep it professional, clean, organized, and visually exciting.
  • Develop and maintain product knowledge of stone, tile, rough goods, and chemicals.
  • Keep up to date with design trends, competitors, and their products.
  • Prepare and stock product samples with appropriate identification and information for customers.

Benefits

  • Medical, dental, and vision benefits, plus more.
  • H.S.A. or H.R.A. with company contributions.
  • 401(k) retirement savings program with discretionary employer match.
  • Progressive career development and training.
  • Employee assistance program.
  • Paid time off (PTO) and holiday pay.
  • Service recognition and awards.
  • Family-oriented environment with open communication, a collaborative atmosphere, and team-building events.
  • Competitive pay.
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