Shopper Insights Senior Client Lead

dunnhumby•Bentonville, AR

About The Position

dunnhumby is seeking a Shopper Insights Senior Client Lead to join its Walmart team in Bentonville, USA. The role partners with Walmart Merchants and leading CPG companies, serving as a trusted advisor and helping them use Walmart customer insights to put the customer at the center of collaborative decisions. The successful candidate will own and develop a client plan that delivers recognizable value, client satisfaction, and return on investment using customer insights from dunnhumby’s data platform. The position requires mobility to be based in Bentonville. dunnhumby describes its workplace as inclusive and supportive of work-life balance, and says it is open to discussing agile working opportunities during the hiring process. The company also highlights flexible working hours, a birthday off, investment in cutting-edge technology, and employee networks focused on diversity and inclusion.

Requirements

  • Bachelor’s degree in a relevant subject.
  • 4–8 years of relevant CPG, Merchant, or Retail experience.
  • Client-facing or stakeholder-management experience.
  • Knowledge of customer insights and a consultative approach to selling.
  • Experience with SHOP/Shelf Review, category management, assortment analytics, and customer insight analytics.
  • Project management experience.
  • People management experience.
  • Mobility to be based in Bentonville.

Responsibilities

  • Serve as a trusted advisor to retail and CPG clients.
  • Own and develop a client plan that delivers recognizable value, client satisfaction, and return on investment.
  • Work with Walmart Merchants and CPG partners to use Walmart customer insights in collaborative decision-making.

Benefits

  • Flexible working hours.
  • Birthday off.
  • Agile working opportunities may be discussed during the hiring process.
  • Investment in cutting-edge technology.
  • Employee networks including dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive.
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