Shopper Insights Senior Client Lead

dunnhumby • Grand Rapids, MI

5d

About The Position

dunnhumby is seeking a Shopper Insights Senior Client Lead to help clients translate customer data into actionable commercial insights that drive growth across its Meijer partnership. Based in Grand Rapids, the role works closely with client stakeholders and internal teams to deliver insight-led recommendations that influence category strategy, customer decisions, and business performance. The role also strengthens client relationships, identifies opportunities, and helps clients realize value from dunnhumby's customer data science capabilities.

Requirements

• Experience delivering shopper, customer, category, or consumer insights in a client-facing environment.
• Strong storytelling skills and the ability to communicate complex findings clearly to senior stakeholders.
• Analytical problem-solving skills and confidence working with data-driven recommendations.
• Relationship-building capability across multiple stakeholder groups and levels of seniority.
• Commercial awareness and a focus on creating measurable business outcomes.

Responsibilities

• Lead the development and delivery of shopper insight projects that support client growth objectives.
• Build trusted relationships with retailer and supplier stakeholders, acting as a strategic advisor.
• Translate complex customer and shopping behavior data into clear, actionable recommendations.
• Identify opportunities to grow client value through consultative, insight-led engagement.
• Collaborate with cross-functional teams to ensure high-quality project delivery and commercial impact.

Benefits

• Comprehensive rewards package.
• Personal flexibility and flexible working hours.
• Birthday off.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Company-paid life insurance and disability coverage.
• 401(k) retirement plan with up to 5% company match.
• Wellbeing resources through the Wellness Hub and a $500 annual health and wellbeing allowance.
• Agile working opportunities may be discussed during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed