About The Position

The Shop Service Technician IV is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role involves wearing appropriate safety gear, completing pre-work assessments, and utilizing proper safety procedures like Lockout Tag Out, fall protection, and confined space protocols. The technician will attend and complete required training, maintain a set of tools for diagnostics and repair, and perform basic equipment repair functions including maintenance, diagnostics, and component replacement. Working under the guidance of a qualified technician, they will strive for continuous improvement in work methods, the work area, and safety standards. Documentation of repairs and repair times using appropriate software is essential, as is approaching work positively and contributing to team efforts. The role also includes assisting with facility maintenance, following contamination control guidelines, and performing other general maintenance duties as assigned.

Requirements

  • High School diploma or GED
  • 6 months or less experience
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

  • Updating of Knowledge: Job requirements change requiring re-training to stay current every 1-2 years.
  • Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
  • Problem Solving: Job requires problem solving ability, established examples / guidance are not always available
  • Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
  • Autonomy: Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

Responsibilities

  • Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures, and regulations.
  • Completes stretching, Job Hazard Assessment and inspects tooling/equipment/service truck before start of work.
  • Uses proper Lockout Tag Out procedures, fall protection, seatbelts in vehicles/forklifts, arc flash protection, and confined space procedures when exposed to these hazards.
  • Attends and successfully completes required technician training classes.
  • Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
  • Performs basic equipment repair functions including maintenance, diagnostics, remove and replacement of parts and major components.
  • Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
  • Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
  • Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
  • Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
  • Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties.
  • Performs other duties as assigned.
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