Rental Diesel Technician - Wagner CAT Rental

Wagner Equipment•Hobbs, NM

About The Position

The Rental Diesel Technician performs repairs and maintenance on rental equipment, which may include incidental repairs, removing and replacing repairable sub-assemblies, evaluating damage for possible rebuild, troubleshooting equipment, and conducting higher-level diagnostic assessments. The work is performed in line with the company’s “One Professional Team” approach. Depending on education and experience, the technician may perform some or all essential functions with or without direct supervision. The listed pay rate is $22.00–$28.00 per hour, plus a $7 per hour location differential; pay depends on education and experience. The role includes shop and yard duties, such as inspecting equipment, assisting with repairs and rebuilds, and loading, unloading, and cleaning returned rental equipment. Employees must follow safety practices and manufacturer instructions, maintain quality standards and housekeeping, communicate repair status, and work overtime when required by workload and customer needs. Job offers are contingent on required pre-employment screenings, which may include background checks, drug/alcohol testing, fit-for-duty testing, and other job-related screenings.

Requirements

  • High school diploma or GED.
  • Heavy equipment, engine, or mechanic repair experience.
  • At least 1 year of administrative or clerical experience.
  • At least 1 year of customer service experience.
  • Ability to stand, walk, talk, sit, use hands, and hear.
  • Ability to ascend or descend ladders, stairs, and similar structures.
  • Ability to perform heavy work, including lifting or moving objects weighing up to 100 pounds or more.
  • Data entry, telephone, reading and writing, reasoning, organizational, communication, and math skills.
  • Safety and product knowledge.
  • Ability to understand diagrams and schematics.
  • Intermediate diagnostic aptitude.
  • Basic knowledge of Microsoft Word, Wynne, and ET/SIS/SIS Web/STW.
  • Basic knowledge of Windows and the internet.

Nice To Haves

  • Graduation from a technical school with an emphasis on diesel engines.

Responsibilities

  • Learn and use the work order system.
  • Complete repair documentation and parts orders accurately and on time.
  • Identify parts for return promptly.
  • Work effectively with shop colleagues and accept technical advice from more experienced employees.
  • Communicate with Shop Leads, Shop Coordinators, and Managers about problems, repair details, and repair status.
  • Follow required safety practices and maintain good housekeeping in the work area.
  • Complete work to Service Department quality standards and within the allowed time.
  • Read and follow the manufacturer’s Operation and Maintenance Manual for each machine type.
  • Inspect and maintain equipment to ensure safe operation.
  • Understand rental equipment operation, functions, specifications, capabilities, and controls, and ensure operating controls and functions meet manufacturer specifications.
  • Inspect machines returned from rental for customer damage and notify supervisors of damage found.
  • Follow the manager’s and lead mechanic’s directions for repairs and service calls.
  • Perform basic troubleshooting and diagnose equipment malfunctions and failures with appropriate supervision.
  • Assist in rebuilding, repairing, and maintaining equipment and components.
  • Attend training as requested.
  • Perform yard duties as needed, including loading and unloading equipment and cleaning returned rental equipment with a pressure washer.
  • Work overtime as required by workload and customer needs.
  • Perform other duties as assigned by the manager.

Benefits

  • Paid time off of up to 96 hours in the first year.
  • Eight company-paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life and AD&D insurance.
  • Retirement plans, including a company contribution of up to 7% for eligible 401(k) participants.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Access to CEFCU services, including payroll deductions, savings accounts, loans, and a VISA card.
  • Supplemental life insurance.
  • Critical illness and accidental insurance.
  • ID WatchDog.
  • Discounted employee phone plans.
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