Rental Shop Technician
About The Position
The Rental Shop Technician works in a shop environment and uses troubleshooting techniques to determine repair procedures, diagnoses basic repairs, and performs light mechanical repairs. The role also involves inspecting and cleaning returned equipment and attachments, identifying needed repairs or maintenance, and assembling or repairing work tools. The technician supports a positive customer experience, follows company safety rules and policies, and upholds Carter Machinery’s Core Values of Integrity, Commitment, Excellence, and Teamwork. The position is based in Suffolk, Virginia, with a first-shift schedule; candidates must be willing to work shifts as needed, including days, nights, and/or weekends, to meet customer needs.
Requirements
- Basic mechanical aptitude.
- At least one year of experience with heavy construction equipment and work tool repair.
- High school diploma or GED.
- Able to work with limited supervision and demonstrate self-direction and organization.
- Able to work well in a team and interact positively with coworkers.
- Demonstrated ability to learn and apply new knowledge.
- Able to use tools and equipment correctly and safely.
- Able to work in a fast-paced environment.
- Good written and verbal communication skills.
- Able to prepare required documentation accurately and in a timely manner, and complete service reports with pertinent work-order details.
- Able to follow company safety rules and policies.
- Willingness to work shifts as needed, including days, nights, and/or weekends, to meet customer needs.
- Proficient with computers, Microsoft Office products, and service software required for the position.
- Able to occasionally operate heavy machinery safely.
- Able to maintain a clean and organized work area.
Responsibilities
- Troubleshoot equipment to determine repair procedures, diagnose basic repairs, and perform light mechanical repairs.
- Inspect returned equipment and attachments for repairs or maintenance.
- Clean returned equipment.
- Assemble and repair work tools.
- Prepare accurate and timely documentation, including work orders, parts lists, and time cards.
- Complete service reports and provide pertinent details for work orders.
- Operate heavy machinery occasionally and safely.
- Maintain a clean and organized work area.
- Promote a positive customer experience and uphold company Core Values and safety policies.
Benefits
- $1,500 sign-on bonus for eligible new hires; special rules and restrictions may apply to rehires.
- Health, dental, and vision insurance.
- Paid time off.
- 401(k) with a $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors and programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Tool allowances and tool loans.
- Discounts on cellular phone service, computers, and vehicles.
- Opportunities for overtime.
- Shift differential, if applicable.
- Potential participation in performance-based incentive programs; eligibility depends on role and plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
