RENTAL SHOP TECHNICIAN

Carter Machinery•Suffolk, VA
•$26 - $38•Onsite

About The Position

The Rental Shop Technician works in a shop environment and applies troubleshooting techniques to determine repair procedures, diagnoses basic repairs, and performs light mechanical repairs. The role includes inspecting returned equipment and attachments for repair or maintenance, cleaning returned equipment, and assembling or repairing work tools. The technician prepares accurate and timely documentation, including work orders, parts lists, time cards, and service reports, and provides relevant details for work orders. The role also involves maintaining a clean and organized work area, following company safety rules and policies, and promoting a positive customer experience.

Requirements

  • Basic mechanical aptitude.
  • Self-starter able to work with limited supervision; self-directed and organized.
  • Ability to work well in a team and interact positively with coworkers.
  • Demonstrated ability to learn and apply new knowledge.
  • Ability to use tools and equipment correctly and safely.
  • Ability to work in a fast-paced environment.
  • Good written and verbal communication skills.
  • Ability to prepare required documentation accurately and in a timely manner.
  • Ability to complete service reports and provide pertinent details for work orders.
  • Ability to follow company safety rules and policies.
  • Willingness to work shifts as needed, including days, nights, and/or weekends, to meet customer needs.
  • Proficiency with computers, Microsoft Office products, and service software required for the position.
  • Ability to occasionally operate heavy machinery safely.
  • Ability to maintain a clean and organized work area.
  • Minimum one year of experience with heavy construction equipment and work tool repair.
  • High school diploma or GED required.

Responsibilities

  • Apply troubleshooting techniques to determine repair procedures.
  • Diagnose basic repairs and perform light mechanical repairs.
  • Inspect returned equipment and attachments for repairs or maintenance.
  • Clean returned equipment.
  • Assemble and repair work tools.
  • Prepare accurate and timely work orders, parts lists, and time cards.
  • Complete service reports and provide pertinent details for work orders.
  • Use tools and equipment correctly and safely.
  • Occasionally operate heavy machinery safely.
  • Maintain a clean and organized work area.
  • Follow company safety rules and policies.
  • Promote a positive customer experience.
  • Uphold the company's Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.

Benefits

  • $1,500 sign-on bonus for eligible new hires; special rules and restrictions may apply to rehires.
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) with a $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors and programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Tool allowances and tool loans.
  • Discounts on cellular phone service, computers, and vehicles.
  • Opportunities for overtime.
  • Shift differential, if applicable.
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