RENTAL SHOP TECHNICIAN

Carter Machinery•Christiansburg, VA

11d•$23 - $33•Onsite

About The Position

The Rental Shop Technician services, diagnoses, and repairs Cat and allied equipment. The role uses troubleshooting techniques to determine repair procedures and performs advanced-level repairs. Responsibilities also include inspecting and cleaning returned equipment and attachments, determining repair or maintenance needs, and assembling or repairing work tools in a shop environment. The technician prepares accurate documentation, including work orders, parts lists, time cards, and service reports. The role requires safe and correct use of tools and equipment, maintaining an organized work area, and supporting a positive customer experience while upholding Carter Machinery’s Core Values of Integrity, Commitment, Excellence, and Teamwork. The position is located in Christiansburg, Virginia, and is listed as first shift, although the technician must be willing to work shifts as needed, including days, nights, and/or weekends to meet customer needs.

Requirements

Strong mechanical aptitude and excellent troubleshooting skills.
Ability to accurately diagnose and repair equipment, including advanced-level mechanical repairs.
At least five years of equipment repair experience.
High school diploma or GED.
Ability to work with limited supervision and remain self-directed and organized.
Ability to work well with a team and interact positively with coworkers.
Demonstrated ability to learn and apply new knowledge.
Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Ability to prepare accurate documentation, including work orders, parts lists, time cards, and service reports.
Ability to follow company safety rules and policies.
Proficiency with computers, Microsoft Office products, and service software required for the position.
Ability to maintain a clean and organized work area.
Willingness to work shifts as needed, including days, nights, and/or weekends.

Responsibilities

Service, diagnose, and repair Cat and allied equipment.
Use troubleshooting techniques to determine repair procedures and perform advanced-level repairs.
Inspect returned equipment and attachments for repair or maintenance needs and clean returned equipment.
Assemble and repair work tools in a shop environment.
Prepare accurate and timely work orders, parts lists, and time cards.
Complete service reports and provide relevant details for work orders.
Use tools and equipment correctly and safely; occasionally operate heavy machinery safely.
Maintain a clean and organized work area.
Promote a positive customer experience and uphold Carter Machinery’s Core Values.
Work shifts as needed, including days, nights, and/or weekends, to meet customer needs.

Benefits

$1,500 sign-on bonus for eligible new hires; special rules and restrictions may apply to rehires.
Health, dental, and vision insurance.
Paid time off.
401(k) with a $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors and programs.
Tuition reimbursement.
Employee referral bonus program.
Tool allowances and tool loans.
Discounts on cellular phone service, computers, and vehicles.
Opportunities for overtime.
Shift differential, if applicable.
Performance-based incentive programs may be included in the compensation package.