Shop Parts Counterperson

Gooseneck Implement • Elgin, ND

7d

About The Position

The Shop Parts Counterperson provides in-house parts support to the service department at Gooseneck Implement. The role supplies service technicians with parts and prepares parts and supplies for service calls, returning unused parts to inventory. It also supports equipment receiving, parts and tool room inventory, warranty and recall handling, shop oil and supplies, and attachment setups. The position reviews daily JDPoint order reports and work orders to help ensure parts are assigned to the correct work order segments before repair orders are closed.

Gooseneck Implement describes its purpose as enabling employees and customers to lead fulfilling lives. Its stated core values are Genuine Passion and Genuine Gratitude, and it emphasizes integrity, accountability, and resolve as a partner in the agricultural equipment industry.

Candidates must pass pre-employment screenings, including a drug screen, background check, and MVR review.

Requirements

• High school diploma or GED equivalent.
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• Ability to analyze and interpret basic Parts Department reports.
• Must pass pre-employment drug screening, background check, and MVR review.

Nice To Haves

• At least 1 year of experience in Parts Department operations is preferred.

Responsibilities

• Supply service technicians with parts as required.
• Prepare parts for service calls and ensure supplies are ready.
• Return parts not used on service calls to parts inventory.
• Unload new and used equipment, inspect it for damage, and note shortages.
• Order parts for the 2M warehouse and receive them properly.
• Maintain the technician tool room and locate and order tools for technicians.
• Maintain the parts warranty bin and ship recalled parts.
• Maintain inventory of shop oil and supplies.
• Handle attachments for new tag setups for shop work.
• Review daily BO reports from JDPoint orders and communicate findings back to the service manager.
• Ensure parts are placed on the correct work order segments.
• Review work orders for missing parts or parts placed on incorrect segments before the repair order is closed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED