Parts Counterperson

Clermont Chrysler Jeep Dodge Ram • Clermont, FL

7d

About The Position

The Ed Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate at Napleton's Clermont CDJR. The role serves as a liaison for internal and external customers and promotes the sale of parts, labor, and accessories in a growing, fast-paced automotive dealership environment. The company operates more than 50 dealerships across seven states and has over 3,500 employees nationwide.

Requirements

• At least 1 year of automotive parts experience.
• Ability to lift 100 pounds.
• Automotive knowledge.
• Excellent customer service skills.
• Valid driver's license.
• Willingness to undergo a background check in accordance with local law and regulations.
• At least 18 years of age to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment and handle parts telephone inquiries regarding purchases.
• Distribute parts to service technicians.
• Accept warranty parts and cores for return, and return warranty parts to the factory using the proper marking and tagging procedures.
• Process pertinent documents and associated parts.
• Identify related parts needed for repair jobs.
• Advise customers or Service Consultants about parts stocking status.
• Maintain security of parts and paperwork in the Parts Department.
• Write purchase orders for parts and outside-supplier sublet work and obtain management approval.
• Use the computer system consistently and accurately to post sales and track lost sales.
• Provide the Parts Manager with information about special orders, emergency purchases, and lost sales.
• Maintain parts in their correct locations and bins, keep the work and department areas clean, and help remove garbage and boxes.
• Keep up to date on training and certification.
• Pull and stock inventory and conduct bin spot checks as directed.
• Receive money and cash out customers.
• Maintain good communication with Parts associates and other departments.
• Report issues to the department manager.

Benefits

• Top compensation plans.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.
• Family owned and operated for over 90 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed