Seasonal Retail Support Associate - Shoe Expeditor, Oxmoor
About The Position
As a Shoe Expeditor, you support smooth operations in the Women’s Shoe department by quickly locating and delivering products to selling colleagues, keeping the department clean and organized, and providing exceptional customer service. The role calls for urgency, attention to detail, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. Flexible availability is required, including days, evenings, nights, weekends, and holidays. You will assist customers, conduct sales transactions, pull and stage stockroom orders, help fulfill digital orders, maintain displays and inventory, process new and damaged merchandise, and keep pricing and signage accurate. You will also use technology to update product prices, promotions, and product and fixture information in accordance with company guidelines and policies. The position involves frequent computer and handheld-device use and substantial physical activity, including lifting, standing, moving, reaching, and climbing ladders. Macy’s describes its workplace as dynamic and inclusive and offers competitive pay and benefits. Benefits and other offerings mentioned include health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, learning and leadership development, Colleague Resource Groups, volunteer opportunities, merchandise discounts, performance-based incentives, an annual merit review, and an Employee Assistance Program with mental health counseling and legal and financial advice.
Requirements
- Flexible availability, including days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible retail schedule.
- Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders.
- Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
Responsibilities
- Greet customers, answer questions, and provide assistance in a friendly and professional manner; address concerns and resolve issues promptly.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
- Quickly and accurately pull orders from the stockroom and stage them for sales colleagues.
- Assist in locating and pulling merchandise for digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage throughout the department, using technology to update prices, promotions, and product and fixture information in accordance with company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
