Seasonal Retail Support Associate - Shoe Expeditor, Lacantera
About The Position
As a Shoe Expeditor in the Women’s Shoe department, you will help ensure smooth department operations by quickly locating and delivering requested products to selling colleagues, keeping the department clean and organized, and providing exceptional customer service. The role calls for urgency, attention to detail, collaboration, and teamwork to create an easy and enjoyable shopping experience. The position works in a fast-paced retail environment and requires flexibility to work various shifts, including nights, weekends, and holidays. Duties include assisting customers, processing transactions, pulling merchandise for sales colleagues and digital orders, maintaining displays and stockroom organization, processing new and damaged items, conducting shoe inventory, and keeping pricing and signage accurate. The role also involves using technology to update product prices, promotions, and information in accordance with company guidelines and policies.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays.
- Ability to perform heavy lifting, constant movement, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders.
- Ability to reach above eye level as needed.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
- Pull orders quickly and accurately from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage throughout the department, using technology to update product prices, promotions, and product and fixture information in accordance with company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
