Seasonal Retail Support Associate - Shoe Expeditor, Summerlin

Macy's • Las Vegas, NV

1d • Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you will help deliver a seamless in-store experience by moving and placing merchandise, enhancing the sales floor’s visual appeal, maintaining organized and shoppable displays, and keeping pricing and promotional signage accurate. You will greet customers, offer assistance, and work with colleagues across departments to support sales and create a welcoming, positive environment.

The role includes supporting visual merchandising by updating mannequins and floor layouts, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and assisting with merchandise moves. You will provide attentive customer service, share loyalty program benefits, support sales goals, and help reorganize and restock the department at the end of the day. Schedules depend on business needs and colleague availability; weekend shifts are required.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Create connections with customers and contribute to sales goals and sales-boosting events.
• Create a welcoming, friendly environment and foster meaningful conversations.
• Learn about store products and provide customers with guidance based on their needs and product features and choices.
• Effectively use point-of-sale technology and digital tools, including processing register transactions.
• Work collaboratively with colleagues at all levels and across departments.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Move and place merchandise according to merchandising strategies and company directives.
• Maintain organized, clean, and shoppable sales-floor displays and fitting rooms.
• Support visual merchandising, including updating mannequins and resetting floor layouts.
• Keep pricing and promotional signage accurate and up to date.
• Replenish merchandise and assist with merchandise moves and department restocking.
• Greet customers, listen to their needs, and provide assistance and product guidance.
• Share loyalty program benefits and help acquire new customers by opening credit accounts.
• Support sales goals and participate in sales-boosting events.
• Collaborate with colleagues across departments to improve the customer experience and meet shared goals.
• Help reorganize the department and prepare the space for the next day.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Education Level: No Education Listed