Seasonal Retail Support Associate - Shoe Expeditor, Fashion Place

Macy's•Murray, UT

7h•$15 - $20•Onsite

About The Position

The Retail Support Associate, serving as a Shoe Expeditor in the Women’s Shoe department, helps ensure smooth department operations by locating and delivering products to sales colleagues, fulfilling digital orders, and keeping merchandise and stockroom areas organized. The role also supports customer service, sales transactions, inventory and merchandise processing, displays, and accurate pricing and signage. Success requires urgency, attention to detail, teamwork, adaptability, and a commitment to an easy and enjoyable shopping experience.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Self-starter who can adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Resourcefulness and responsiveness to changing priorities.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 50 pounds, stoop, kneel, crouch, and climb ladders; may need to reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and handheld electronic equipment.

Responsibilities

Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
Quickly and accurately pull orders from the stockroom and stage them for sales colleagues.
Locate and pull merchandise to fulfill digital customer orders.
Arrange and replenish displays to maintain an orderly, visually appealing store.
Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
Maintain accurate department pricing and signage, using technology to update product prices, promotions, and product and fixture information in accordance with company guidelines and policies.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice