Seasonal Retail Support Associate - Shoe Expeditor, Summerlin

Macy's•Summerlin South, NV

1d•$15 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You provide a visible, welcoming presence, greet customers, and offer assistance. Working with colleagues across departments, you support shared goals, sales, and a culture of hospitality and positivity. Daily work includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting layouts, and aligning presentations with company directives. You welcome customers, listen to their needs, and provide thoughtful assistance and product guidance. You recover sales floors and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You share loyalty-program benefits, help customers complete their shopping, and thank them. You also collaborate with the team to reorganize and restock the department, meet sales goals, and prepare for the next day. The role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The job involves frequent customer interaction, sales and loyalty-program support, point-of-sale technology, and physical activity including standing, moving, lifting, reaching, and climbing ladders.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to connect with customers, contribute to sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
Ability to learn about store products and provide guidance based on customer needs, product features, and choices.
Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools.
Ability to work collaboratively with colleagues at all levels and across departments.
Ability to meet daily sales-goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support merchandise moves.
Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
Update mannequins and floor layouts in line with company directives.
Keep pricing and promotional signage accurate and current.
Prepare, clean, organize, and recover the sales floor and fitting rooms; replenish merchandise and restock the department.
Greet customers, listen to their needs, provide assistance and product guidance, and create a welcoming shopping experience.
Share loyalty-program benefits and help acquire customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Work with colleagues across departments to support sales, shared goals, and customer experience.
Meet daily sales goals and participate in sales-boosting events.
Help close out the day by reorganizing the department and preparing it for the next day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice