Seasonal Retail Support Associate - Shoe Expeditor, Deerbrook Mall
About The Position
As a Shoe Expeditor in the Women’s Shoe department, you help keep operations running smoothly by quickly locating and delivering requested products to selling colleagues and keeping the department clean and organized. You contribute to an easy and enjoyable shopping experience through urgency, attention to detail, collaboration, teamwork, and exceptional customer service. The role involves assisting customers, conducting sales transactions, fulfilling stockroom and digital orders, organizing and replenishing merchandise, processing inventory, and maintaining accurate pricing and signage. The position requires flexible availability in a fast-paced retail environment, including days, evenings, weekends, and holidays. The posting describes the role as seasonal but does not specify whether it is full-time or part-time.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
- Ability to stand for at least two consecutive hours and lift at least 50 pounds.
- Ability to perform heavy lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, provide assistance, address concerns, and resolve issues promptly.
- Operate cash registers, handle payments, and process exchanges and returns.
- Pull requested products quickly and accurately from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage, using technology to update product prices, promotions, and product and fixture information according to company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
