About The Position

As a Shoe Expeditor in the Women’s Shoe department, you help keep operations running smoothly by quickly locating and delivering products to selling colleagues, maintaining a clean and organized department, and providing exceptional customer service. The role calls for urgency, attention to detail, teamwork, flexibility, and the ability to manage multiple tasks in a fast-paced retail environment. Availability may include days, evenings, nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter who can adapt quickly to changing customer expectations and needs.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Resourcefulness and responsiveness to changing priorities.
  • Ability to work a flexible retail schedule.
  • Ability to perform heavy lifting and frequent movement, standing, and reaching.
  • Ability to stand for at least two consecutive hours and lift at least 50 pounds.
  • Ability to stoop, kneel, crouch, and climb ladders; may need to reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and handheld electronic equipment.

Responsibilities

  • Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
  • Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
  • Pull requested orders accurately and quickly from the stockroom and stage them for sales colleagues.
  • Locate and pull merchandise to fulfill digital customer orders.
  • Arrange and replenish displays to maintain an orderly and visually appealing store.
  • Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
  • Maintain accurate department pricing and signage, using technology to update prices, promotions, and product and fixture information in line with company guidelines and policies.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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