Seasonal Retail Support Associate - Shoe Expeditor, Manhattan Beach
About The Position
As a Shoe Expeditor in the Women’s Shoe department, you help ensure smooth operations by quickly locating and delivering requested products to selling colleagues, maintaining a clean and organized department, and providing exceptional customer service. The role calls for urgency, attention to detail, collaboration, and teamwork to support an easy and enjoyable shopping experience. The position involves assisting customers, processing sales and returns, fulfilling store and digital orders, organizing and replenishing merchandise, maintaining stockroom and inventory accuracy, and keeping pricing and signage current. It requires flexible availability for retail hours, including days, evenings, nights, weekends, and holidays. The role has significant physical requirements, including prolonged standing, heavy lifting, frequent movement and reaching, and climbing ladders.
Requirements
- Flexible availability for days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible schedule during retail hours.
- Ability to meet the physical requirements, including standing for at least two consecutive hours, lifting at least 50 pounds, and stooping, kneeling, crouching, and climbing ladders.
Responsibilities
- Greet customers, answer questions, provide assistance, and promptly address concerns to support a positive shopping experience.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges and returns.
- Pull orders quickly and accurately from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage, using technology to update product prices, promotions, and product and fixture information in accordance with company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Education Level
No Education Listed
