About The Position

The Seasonal Retail Support Associate - Shoe Expeditor is a merchandising/front-of-house colleague who helps deliver a seamless and welcoming in-store experience. The role supports merchandise movement and placement, maintains organized and shoppable displays, updates pricing and promotional signage, and helps keep the sales floor visually appealing. The associate also greets customers, listens to their needs, provides product guidance, supports sales and loyalty initiatives, and collaborates with colleagues across departments. The position involves frequent customer interaction and operational tasks, including replenishing and reorganizing merchandise and using point-of-sale technology.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; schedules include weekend shifts.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create customer connections, help achieve sales goals, and participate in sales-boosting events.
  • Ability to learn about store products and provide guidance based on customers’ preferences and product features.
  • Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools, including register transactions.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to talk, lift, move, stand, and reach; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
  • Maintain clean, organized, well-stocked, and shoppable sales-floor and fitting-room spaces; recover merchandise and support merchandise moves.
  • Update pricing and promotional signs and align merchandise presentation with company directives.
  • Welcome customers, listen to their needs, answer questions, provide product guidance, and offer thoughtful assistance.
  • Support sales goals, participate in sales-boosting events, acquire new customers by opening credit accounts, and share loyalty program benefits.
  • Use point-of-sale technology and digital tools to support transactions and the customer experience.
  • Collaborate with colleagues across departments, restock and reorganize the department, and help prepare the space for the next business day.
  • Maintain dependable attendance and punctuality and provide a sincere, hospitable customer experience.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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