Seasonal Retail Support Associate - Shoe Expeditor, Freehold Raceway

Macy's•Freehold, NJ

2d•Onsite

About The Position

As a Shoe Expeditor in the Women's Shoe department, you help keep operations running smoothly by quickly locating and delivering requested products to selling colleagues and keeping the department clean and organized. The role also involves providing friendly, exceptional customer service and helping create an easy, enjoyable shopping experience. It suits flexible, collaborative team players who can handle multiple tasks in a fast-paced environment and work retail shifts, including nights, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Self-starter who can adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Resourcefulness and responsiveness to changing priorities.
Ability to work a flexible schedule with retail hours.
Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; and stoop, kneel, crouch, and climb ladders.
Ability to reach above eye level may be required.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and handheld electronic equipment.

Responsibilities

Greet customers, answer questions, and provide friendly, professional assistance.
Address customer concerns and resolve issues promptly to support a positive shopping experience.
Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
Pull orders from the stockroom quickly and accurately and stage them for sales colleagues.
Locate and pull merchandise to fulfill digital customer orders.
Arrange and replenish displays to maintain an orderly, visually appealing store.
Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
Maintain accurate department pricing and signage, using technology to update prices, promotions, and product and fixture information according to company guidelines and policies.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice