Seasonal Retail Support Associate - Shoe Expeditor, Manhattan Beach

Macy's•Manhattan Beach, CA

16h•Onsite

About The Position

The Shoe Expeditor plays a key role in the Women’s Shoe department by quickly locating and delivering requested products to sales colleagues, keeping the department clean and organized, and providing exceptional customer service. The role requires a sense of urgency, attention to detail, teamwork, and flexibility in a fast-paced retail environment. Colleagues may be scheduled for days, evenings, nights, weekends, and holidays, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Self-starter able to adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Resourcefulness and responsiveness to changing priorities.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.

Responsibilities

Greet customers, answer questions, and provide friendly, professional assistance.
Address customer concerns and resolve issues promptly to support a positive shopping experience.
Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
Pull orders from the stockroom quickly and accurately and stage them for sales colleagues.
Locate and pull merchandise to fulfill digital customer orders.
Arrange and replenish displays to maintain an orderly and visually appealing store.
Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
Maintain accurate department pricing and signage, using technology to update prices, promotions, and product and fixture information according to company guidelines and policies.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice