Shipping Coordinator

VetJobs • Solon, OH

3d

About The Position

The Shipping Coordinator ensures products are packaged, labeled, and shipped accurately and on time to meet customer requirements. The role manages logistics, coordinates with carriers, maintains shipping records, and supports inventory control to promote efficient delivery operations, customer satisfaction, and supply chain performance.

The position coordinates domestic and international shipments, prepares shipping documentation, verifies orders and inventory with warehouse and production teams, and tracks shipments through delivery. It also supports regulatory compliance and safe packaging and loading, resolves shipping issues, helps manage shipping costs, and provides shipment updates to customers and internal stakeholders.

Requirements

• High school diploma or GED required.

Nice To Haves

• Associate degree in logistics, supply chain management, business, or a related field.
• Experience in international shipping.

Responsibilities

• Schedule and organize domestic and international outgoing shipments based on production schedules and customer orders.
• Select carriers and shipping methods to meet deadlines and cost targets.
• Generate packing lists, bills of lading, shipping labels, and export documents as needed.
• Ensure shipping documentation meets legal and company requirements.
• Coordinate with warehouse and production teams to verify order accuracy and inventory before shipping.
• Update inventory systems to reflect shipped goods.
• Arrange carrier pickups, resolve delays, monitor shipment progress, and track shipments to ensure timely delivery.
• Communicate shipment status to relevant departments or customers.
• Ensure shipments meet regulatory requirements, including hazardous-material guidelines when applicable.
• Follow company policies and safety protocols for packaging and loading.
• Investigate and resolve shipping errors, damaged goods, and delivery issues.
• Coordinate returns or replacements when needed.
• Help optimize shipping costs through rate negotiation, carrier selection, and efficient scheduling.
• Monitor shipping expenses and assist with budgeting.
• Provide shipment updates and delivery confirmations to customers or internal stakeholders.
• Assist with resolving customer complaints related to shipping or delivery.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED