Shipping Coordinator

Ebco Inc•Elgin, IL

5d•$60,000 - $70,000

About The Position

The Shipping Coordinator prepares shipment paperwork and customs documents, coordinates customer logistics with freight carriers and third-party logistics portals, and supports accurate, successful outbound shipments. The role includes managing customer shipping portals, submitting invoices and Advanced Shipping Notices, maintaining outbound shipping dashboards in the WMS, and helping investigate mis-shipments. The coordinator must stop shipments when product issues are known and manage outbound label formatting. Additional duties may be assigned.

Requirements

High school diploma or equivalent.
Able to work in a fast-paced environment and multitask.
Good verbal and written communication skills.
High attention to detail and excellent organizational skills.
Proficient with computers and Microsoft Office, including Word, Outlook, and Excel.

Nice To Haves

Additional education.
Two or more years of prior experience in Shipping, Logistics, or Supply Chain.

Responsibilities

Create outgoing customer shipment paperwork, including packing lists, invoices, and material certifications.
Coordinate and schedule customer logistics with freight carriers and third-party logistics portals.
Create picking waves, verify picked orders, and apply shipment labels as required.
Maintain access to customer shipping portals.
Create customs documents.
Send Advanced Shipping Notices (ASN) for outgoing shipments as required.
Submit customer invoices via portal, EDI, email, or other specified means.
Contribute to customer delivery rating scores.
Manage outbound shipping dashboards in the WMS.
Report on and coordinate root cause investigations of mis-shipments.
Stop product shipments when product issues are known.
Manage outbound label formatting.
Perform other duties as assigned.