Shipping Coordinator
About The Position
The Shipping Coordinator manages daily finished goods (FG) shipping operations to ensure orders move accurately and on time. The role coordinates FG quantities and availability with Operations teams and Customer Account Managers, prepares products for shipment, and ensures products are sent to the correct destinations. It also involves maintaining shipping records, invoices, and customs documents; tracking deliveries and resolving shipping issues; and working with inventory and other departments to support efficient warehouse operations. The position may include additional duties within Logistics and Warehouse sections beyond those listed. The role operates material handling equipment as needed to load or unload trailers, organizes inventory in warehouse or storage locations, and follows applicable material handling, safety, regulatory, and cGMP procedures. The position requires attention to FDA recordkeeping requirements and compliance with 21 CFR Part 111.
Requirements
- High school diploma, GED, or equivalent experience.
- Proven experience in shipping, logistics, or supply chain management.
- Strong knowledge of shipping methods, carriers, and industry best practices.
- Proficiency with shipping software, warehouse management systems (WMS), and basic office software such as Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
- Problem-solving skills and ability to work independently.
- Ability to operate material handling equipment in accordance with current Standard Operating Procedures, as needed.
- Ability to read, speak, and write English proficiently to meet FDA requirements for recordkeeping, inventory, and warehouse purposes.
- Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
- Understand and abide by 21 CFR Part 111.
- Attentive approach to work and adherence to safe work practices.
Responsibilities
- Coordinate daily finished goods shipping operations to ensure timely and accurate order movement.
- Ensure finished goods material quantities are accurately reflected in the ERP system by SKU, lot, and quantity.
- Coordinate with Operations teams to monitor, manage, and track finished goods.
- Coordinate with Customer Account Managers and communicate finished goods availability.
- Prepare finished goods for shipment according to specifications and ensure the correct products are shipped to the correct destinations.
- Prepare and maintain accurate shipping records, invoices, and customs documents, and comply with shipping regulations and documentation standards.
- Track shipments, help ensure on-time delivery, and resolve delivery issues.
- Work with the inventory team to ensure finished goods are staged in appropriate warehouse areas.
- Identify and resolve shipping-related issues, including damaged goods, shipping discrepancies, and missed deliveries.
- Ensure shipping operations comply with safety and regulatory guidelines, including hazardous materials handling and international shipping regulations.
- Coordinate with customer service, warehouse, sales, and other departments to support smooth operations.
- Operate material handling equipment according to current Standard Operating Procedures to load or unload trailers as needed.
- Organize inventory and place it in warehouse or storage locations.
- Follow cGMP material-handling procedures and safe work practices.
- Perform additional duties or tasks within Logistics and Warehouse sections as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
