Shipping Coordinator

Fenix Group SPC•Hopkins, MN

41d•Onsite

About The Position

Fenix Group SPC in Minnetonka, MN is seeking to hire a full-time Shipping Coordinator to help us manage our shipping schedule and ensure we are meeting customer delivery deadlines. We offer our Shipping Coordinator a competitive wage, as well as an excellent benefits package which includes medical, dental, vision, life, and disability insurance, a health savings account (HSA) with company match, as well as a 401(k) plan with company match, paid time off & holidays, and a safe work environment.

Requirements

A High School Diploma or GED
To be at least 18 years of age
Experience working in a logistics and/or shipping environment
Strong computer skills and the ability to work with vendors online including using their custom shipping software

Nice To Haves

A passionate & positive “can do” attitude, willingness to learn, to teach, and to be a change agent within the company
An ability to work within a team environment and help the team become better

Responsibilities

Scheduling shipments and managing the outbound shipping schedule
Working with carriers and internal team members to understand the urgency of freight, resolving issues, and ensuring top tier service
Seeking out rate quotes with shipping vendors and logistics companies
Maintaining and updating shipping records and paperwork
Collaborating with the customer service team to ensure coordination of special shipments and rush orders
Contacting common carriers and scheduling return freight, ensuring it meets customer requirements
Documenting and handling the claims process for product damaged during shipping
Notifying customers when will call orders are ready to be picked up