Gibson Garage Shipping Coordinator - Nashville

Gibson Inc•Nashville, TN

9d•Onsite

About The Position

The Shipping Coordinator supports the daily operations of the Gibson Garage Nashville shipping department, ensuring efficient and accurate handling of incoming and outgoing shipments. The role maintains inventory accuracy, prepares and packs customer-purchased guitars and merchandise to Gibson standards, and sustains a clean, organized, and safe shipping environment. The Shipping Coordinator helps deliver an exceptional customer experience by ensuring goods are shipped securely and on time. The position is primarily onsite at the Gibson Garage Nashville and may require minimal irregular travel as operational needs arise. The work takes place in a typical retail and warehouse-adjacent environment. The schedule must be flexible enough to include mornings, evenings, weekends, and holidays. The role involves working in a loud environment for eight or more hours, standing and walking 90% of the time, and lifting 20% of the time, up to 50 pounds.

Requirements

High school diploma or equivalent.
One to two years of experience in shipping, receiving, warehouse operations, or related work.
Practical experience with shipping systems, packaging equipment, and inventory tools.
Ability to lift, move, and handle delicate instruments with care and precision.
Strong attention to detail and ability to identify discrepancies and prevent shipping errors.
Excellent organizational skills and ability to maintain clean, efficient workspaces.
Strong time-management skills and ability to prioritize in a fast-paced environment.
Ability to work independently and collaboratively within a team.
Basic computer skills, including familiarity with shipping software and Microsoft Office.
Excellent written and oral communication skills.
Understanding of shipping carriers, service levels, and tracking processes.
Basic project and workflow management skills, including effective collaboration with cross-functional teams.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays.
Ability to work in a loud environment for eight or more hours.
Ability to stand and walk 90% of the time and lift up to 50 pounds; lifting is required 20% of the time.

Nice To Haves

Additional training in logistics or supply chain.
Experience packaging fragile or high-value items.

Responsibilities

Prepare, pack, and ship customer-purchased guitars using secure, protective, and brand-approved methods.
Process and track incoming and outgoing shipments, coordinate with carriers, and maintain accurate records.
Support daily inventory management by counting, receiving, logging, and storing products.
Maintain shipping department cleanliness, organization, and workflow standards.
Verify order accuracy before shipment, including product, documentation, and packaging.
Monitor packaging materials and supplies and restock as needed.
Help resolve shipping issues, delays, and discrepancies.
Communicate with internal Retail, Customer Service, and Warehouse Operations teams.
Support process improvements to maximize efficiency, accuracy, and space utilization.
Follow Gibson shipping, handling, and brand presentation standards.
Perform other duties as assigned.