Shipping Coordinator
About The Position
The Shipping Coordinator supports Greenworks’ outbound shipping operation, coordinating logistics across teams to ensure products reach customers accurately and on time. The role manages daily shipment schedules, carrier pickups, truck appointments, and delivery schedules, and ensures finished goods leave the facility with the required documentation. The position is based in Morristown, Tennessee, and supports operations in a fast-paced manufacturing environment. The coordinator processes shipments and records in the TipTop ERP system; prepares Bills of Lading, packing lists, shipping labels, and other shipping documents; and verifies shipment quantities, destinations, part numbers, and customer information. The role works with Warehouse, Production, Packaging, and Kitting teams, as well as carriers and drivers, to coordinate shipment readiness and communicate schedule changes. It also tracks shipments, investigates discrepancies and documentation errors, supports root cause analysis and corrective actions, and helps improve shipping accuracy, efficiency, and on-time delivery.
Requirements
- High school diploma or GED.
- Experience with Bills of Lading, packing lists, shipping labels, and freight coordination.
- Strong organizational, communication, and problem-solving skills.
- Excellent attention to detail and commitment to accuracy.
- Ability to thrive in a fast-paced manufacturing environment.
Nice To Haves
- Two or more years of experience in shipping, logistics, warehouse operations, or materials coordination.
- ERP or warehouse management system experience, such as TipTop, SAP, or similar.
Responsibilities
- Manage daily outbound shipping schedules and carrier pickups.
- Coordinate truck appointments and delivery schedules.
- Ensure finished goods are shipped accurately, on time, and with all required documentation.
- Communicate potential shipping delays and help resolve issues before they affect customers.
- Process shipments and shipping records through the TipTop ERP system.
- Prepare Bills of Lading, packing lists, shipping labels, and other shipping documents.
- Verify quantities, destinations, part numbers, and customer information before products leave the facility.
- Maintain accurate shipping records and documentation.
- Partner with Warehouse, Production, Packaging, and Kitting teams to ensure shipment readiness.
- Communicate with carriers and drivers about pickup times, delivery requirements, and schedule changes.
- Track shipments and provide status updates when needed.
- Investigate shipping discrepancies and documentation errors.
- Support root cause analysis and corrective actions.
- Help identify opportunities to improve shipping accuracy, efficiency, and on-time delivery performance.
Benefits
- Competitive hourly pay.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid vacation, sick time, and company holidays.
- Career growth and development opportunities.
- Collaborative, team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
