shift supervisor - Store# 08263, MARKETPLACE AT DR PHILLIPS

Starbucks Coffee Company•Orlando, FL

4d•$23 - $26

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments and support the preparation of beverages and food to Starbucks standards, while directing and coordinating the work of other employees. Starbucks describes the role as an opportunity for growth through developmental experiences and access to benefits.

Requirements

At least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, including changes to temperature, ingredient quantities, or substitutions.
Direct the work of others and delegate or coordinate tasks among employees.
Meet store operating policies and standards for quality beverages and food products, cash handling, and store safety and security.
Provide a warm, welcoming customer experience.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement