Food and Nutrition Supervisor - Dr. P. Phillips Hospital

Orlando Health•Orlando, FL
•Onsite

About The Position

The Food and Nutrition Supervisor monitors the daily workflow of patients and team members to ensure efficient, accurate, high-quality patient food service and directly supervises food and nutrition team members. The role supports financial and operational goals, maintains appropriate staffing and productivity, and helps ensure work is completed safely, correctly, and within scheduled timeframes. The supervisor promotes the organization’s culture and commitment to an exemplary patient experience. They conduct daily rounds, complete inspection reports, respond to service and customer requests, and ensure that staffing and supplies meet customer needs. The position also supports team development through coaching, counseling, and performance feedback, while promoting communication, teamwork, and customer and guest satisfaction.

Requirements

  • Associate degree, or four years of directly related work experience in place of the degree, in addition to the experience requirement.
  • Technical competence in food service, food handling, or nutrition.
  • Valid Food Manager Certification from a Florida Department of Health-approved provider, or ServSafe certification from the National Restaurant Association Educational Foundation accredited by ANSI-CFP; certification must be maintained.
  • One year of supervisory or group-lead experience in Food and Nutrition.

Responsibilities

  • Monitor daily patient and team-member workflows to ensure efficient and accurate operations and high-quality patient food service.
  • Directly supervise food and nutrition team members.
  • Assist in controlling expenses and help the Manager of Support Services or Operations Manager achieve area financial goals.
  • Ensure reports, financial data, and statistics are accurate and timely.
  • Maintain appropriate productivity and staffing for the area.
  • Promote the organization’s culture, values, and commitment to an exemplary patient experience.
  • Conduct daily rounds, sign inspection reports, and respond promptly, safely, and efficiently to service and customer requests.
  • Ensure adequate staff and supplies are available, and that staff maintain professional conduct and appearance and pursue high customer satisfaction.
  • Promote a proactive and enthusiastic approach to department goals and objectives.
  • Communicate and listen effectively with customers, physicians, staff, and associates.
  • Promote teamwork within the assigned process or department and across the organization.
  • Coach and counsel associates, provide ongoing performance feedback, and use appropriate development tools to support individual growth.
  • Maximize customer and guest satisfaction.
  • Ensure assignments are completed properly, safely, and fully within the allotted schedule and meet applicable quality and quantity standards; perform duties when needed to meet these standards.

Benefits

  • Onsite fitness facility and wellness center with a tranquility space and wellness activities.
  • Competitive pay.
  • Shift differentials for qualifying evening, night, and weekend positions.
  • Student loan repayment.
  • Tuition reimbursement.
  • Free college education programs.
  • Retirement savings.
  • Paid paternity leave.
  • Fertility benefits.
  • Backup eldercare and childcare.
  • Pet insurance.
  • Paid time off and holidays.
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