Supervisor Food and Nutrition Services

OhioHealth • Athens, OH

3d

About The Position

Works under the direct supervision of the manager and assists with day-to-day leadership and direction of Food and Nutrition Services, including in the manager’s absence. The role supervises and coordinates food production and distribution for patients, cafeteria special functions, external catering, and related services, and coordinates food service operations with patient medical nutrition therapy services. The supervisor also serves in frontline associate roles as needed.

The position supports staffing, employee training and evaluation, cost controls, and operational efficiency. It monitors quality, safety, and sanitation standards, ensures compliance with applicable food-safety and hospital requirements, and works with clinical teams to resolve diet-related concerns. As a High Reliability Organization, OhioHealth expects this role to focus on safety, quality, and efficiency.

Requirements

• High school diploma or GED.
• Serve-Safe License from the National Restaurant Association.
• Good human relations skills.
• Knowledge of high-quality food preparation and service.
• Knowledge of safe and sanitary food-handling techniques.
• Two years of experience in a high-quality, high-volume food service operation.
• Must obtain and maintain required food-safety certification and food allergy/allergen training within six months of hire.

Responsibilities

• Supervise daily Food and Nutrition Services operations, including assignments, schedules, staff duties, and coverage of staffing gaps.
• Ensure staffing is adequate to meet department needs and step into frontline associate roles when needed.
• Ensure area tasks are completed on time and according to established leader standard work.
• Ensure compliance with HACCP guidelines, the Ohio Revised Code, and The Joint Commission/CMS standards.
• Train, evaluate, and place employees to support performance and efficiency.
• Use current business technology to support daily operational needs.
• Inspect and supervise work areas to maintain safety and sanitation; complete assigned reports and coach associates on sanitation schedules.
• Ensure equipment is working properly or is shut down and scheduled for repair.
• Provide service recovery for patients, visitors, and interdepartmental teams.
• Conduct regular audits, correct potential gaps, and participate in organizational processes and improvement initiatives.
• Work with clinical teams to resolve diet-related concerns.
• Assist the manager with interviewing, onboarding, orienting, and training new associates.
• Ensure associates complete required annual hospital training; provide in-the-moment coaching and redirection and promptly share concerns with the next-level leader.
• Perform other assigned duties, which may include leading daily associate huddles, vendor orders, cash handling, and miscellaneous projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED