Environmental Services Supervisor - Dr. P. Phillips Hospital

Orlando Health•Orlando, FL

19h

About The Position

The Environmental Services Supervisor directs daily operational activities for one or more departments, ensuring quality and service standards are met through regular rounds, inspections, and timely responses to service requests. The supervisor ensures appropriate staffing and supplies, supports customer satisfaction, and promotes professional conduct among staff. The role also assists with expense control, financial goals, reporting, productivity, training, and compliance with hospital policies and regulatory requirements. Responsibilities include overseeing environmental services work and, when needed, performing cleaning and disinfecting of patient rooms and ancillary areas using designated chemicals and procedures.

Requirements

High school diploma or equivalent.
Technical competence in linen distribution, laundry services, or environmental services.
Three years of experience as an Environmental Services worker or related supervisory experience, or a combination thereof.
An associate degree may substitute for two years of the required experience.

Responsibilities

Assist in controlling expenses and attaining financial goals for the assigned area.
Ensure reports, financial data, and statistics are accurate and timely.
Maintain appropriate productivity and staffing levels.
Promote the hospital’s culture, values, and I Promise standards.
Communicate effectively with customers, physicians, staff, and associates, using good listening skills.
Promote teamwork and associate ownership of work processes.
Coach and counsel associates, provide performance feedback, and use development tools to support their growth.
Maximize customer and guest satisfaction.
Ensure work assignments are completed properly, safely, and within allotted schedules, meeting quality and quantity standards.
Oversee cleaning and disinfecting patient rooms and ancillary areas, including bathrooms, public areas, corridors, and medication storage rooms as directed by licensed clinical staff.
Comply with safety and infection-control practices.
Manage personnel functions, including hiring, work assignments, coaching plans, and disciplinary actions.
Maintain regular, punctual attendance and comply with organizational policies and procedures.
Assist with revising and implementing policies and procedures to meet licensing and regulatory requirements.
Assist with cross-functional and technical training programs.
Perform other duties as assigned.