Environmental Services Supervisor Hospital

Riverside Hospital•Newport News, VA
•Onsite

About The Position

The RRMC Environmental Services Supervisor coordinates and supports the day-to-day operations of the Environmental Services (EVS) department during assigned shifts. The supervisor assigns cleaning responsibilities, monitors progress and work quality, and ensures duties meet established quality, safety, and customer service standards. Serving as a primary contact for operational issues, the supervisor rounds on staff and patients, responds to escalated service concerns, addresses staffing and workflow challenges, and guides team members on assignments and priorities. The position promotes communication and collaboration with patients, visitors, medical staff, and other departments to maintain a clean, safe, and supportive environment, and communicates operational and staff concerns to department leadership as appropriate.

Requirements

  • High school diploma or GED.
  • One year of healthcare experience or hospitality housekeeping experience.

Nice To Haves

  • One year of supervisory experience in housekeeping.
  • Certified Health Care Environmental Services Professional (CHESP) certification from the American Hospital Association (AHA), preferred upon hire.

Responsibilities

  • Assign and prioritize EVS staff work based on patient census, department needs, workload, and operational priorities.
  • Monitor the completion and quality of assigned work.
  • Assist with training.
  • Conduct routine inspections to ensure compliance.
  • Help maintain a safe patient care environment by complying with RHS, DNV, state, and regulatory standards.
  • Conduct daily inspections in the area of responsibility to ensure quality and infection-control measures are consistently met, and forward appropriate documentation to the department Manager.
  • Ensure the team understands and responds effectively to suggestions and concerns from patients, visitors, personnel, medical staff, and leadership.
  • Organize the work of self and department team members.
  • Work with employees to ensure they demonstrate an acceptable level of competence and deliver high-quality work.
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