Environmental Services Supervisor Hospital
About The Position
The RRMC Environmental Services Supervisor coordinates and supports the day-to-day operations of the Environmental Services (EVS) department during assigned shifts. The supervisor assigns cleaning responsibilities to EVS staff, monitors work progress, and ensures work meets established quality, safety, and customer service standards. This role serves as a primary point of contact for operational issues, rounds frequently on staff and patients, responds to escalated service concerns, addresses real-time staffing and workflow challenges, and guides team members on assignments and priorities. The supervisor promotes communication and collaboration with patients, visitors, medical staff, and other departments to help maintain a clean, safe, and supportive environment, and communicates operational and staff concerns to department leadership as appropriate.
Requirements
- High school diploma or GED.
- At least 1 year of healthcare experience or hospitality housekeeping experience.
- Ability to organize work and support team members in achieving quality work performance.
- Ability to comply with applicable safety, quality, infection-control, and regulatory standards.
Nice To Haves
- At least 1 year of supervisory experience in housekeeping.
- Certified Health Care Environmental Services Professional (CHESP) certification from the American Hospital Association (AHA), preferred upon hire.
Responsibilities
- Assign and prioritize EVS staff work based on patient census, department needs, workload, and operational priorities; monitor completion and quality.
- Assist with training and conduct routine inspections to ensure compliance.
- Comply with RHS, DNV, state, and regulatory standards to help maintain a safe patient care environment for patients, visitors, and staff.
- Conduct daily inspections in the area of responsibility to ensure quality and infection-control measures are consistently met, and forward appropriate documentation to the department Manager.
- Respond effectively to suggestions and concerns from patients, visitors, personnel, medical staff, and leadership, and ensure the team does so as well.
- Organize personal work and the work of department team members.
- Work with assigned employees to ensure they demonstrate acceptable competence and deliver high-quality performance.
- Round frequently on staff and patients, respond to escalated service concerns, and address real-time staffing and workflow challenges.
- Provide guidance to team members on work assignments and priorities.
- Communicate operational and staff concerns to department leadership as appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
