SHIFT SUPERVISOR (DAY)

Braum's•GRAHAM, TX

About The Position

Braum’s is hiring a Shift Supervisor to lead restaurant and food-service operations. The role executes the company’s brand strategy and promotes its vision, mission, and values to provide a strong customer experience and maximize sales. The supervisor supports team contribution toward store goals by teaching, coaching, and leading crew members. The position oversees shift operations across the food-service function, grocery market, and fountain sales, and helps monitor inventory, supplies, kitchen equipment, safety, and cleanliness. The supervisor also shares responsibility for implementing and following store policies and practices. The schedule is 5:30 a.m. to 3:00 p.m., with workdays varying on a rotating three-week schedule and an expected 45-hour workweek. The position reports to the Assistant Manager. Hourly compensation is $14.50–$15.00, stated as approximately $35,500–$37,000 annually. A criminal background check and job-fit assessment are required during onboarding.

Requirements

At least 1 year of experience.
Retail experience.
High school diploma or GED.
Must be at least 21 years old.
Must have a valid driver’s license.
Customer focus and a strong work ethic with high standards for integrity.
Positive approach to training, developing, and interacting with team members.
Ability to adapt to customer and employee needs and store conditions.
Effective communication with leadership team members.
Follow-up and follow-through discipline; ability to initiate action and achieve goals.
Organized, detail-oriented, and able to follow practices and procedures.

Responsibilities

Teach, coach, and provide leadership to store crew members.
Maximize store sales through customer satisfaction and food quality.
Oversee shift operations of the food-service function, grocery market, and fountain sales.
Participate in monitoring inventory and supply levels, kitchen equipment, safety, and cleanliness as needed.
Share responsibility for ensuring store policies and practices are implemented and followed.
Build a successful team and an environment of trust.
Adapt to customer and employee needs and store conditions.
Communicate effectively with leadership team members and follow through on tasks and goals.