shift supervisor - Store# 05703, KERN STREET @ N STREET

Starbucks Coffee Company•Fresno, CA

4d•$26 - $29

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer experiences and support the preparation of beverages and food to Starbucks standards or customized customer requests. The role involves directing and coordinating other employees while meeting store operating, product quality, cash-handling, safety, and security standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available for flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
At least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Ability to prepare and coach preparation of food and beverages to standard recipes or customer-specific modifications.

Responsibilities

Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
Direct the work of other employees and delegate or coordinate tasks among employees.
Meet store operating policies and standards, including product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.
Help create a warm, welcoming coffeehouse experience for the community.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
Eligible participation in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings
Financial well-being tools
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement