shift supervisor - Store# 83063, GENESEO LAKEVILLE RD

Starbucks Coffee Company•Geneseo, NY
•$21 - $24

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments by preparing and coaching the preparation of food and beverages to standard recipes or customized to customer requests. The role includes directing and coordinating the work of other employees while meeting store operating policies and standards for product quality, cash handling, safety, and security. Starbucks describes its workplace as offering developmental experiences and opportunities for partner growth.

Requirements

  • At least six months of experience in a position requiring constant customer interaction and fulfillment of customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.
  • Ability to meet store operating policies and standards, with or without reasonable accommodation.

Responsibilities

  • Lead the shift to help create a warm and welcoming coffeehouse for the community.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications, including changes to temperature, ingredient quantities, or substitutions.
  • Direct the work of other employees and delegate or coordinate tasks.
  • Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation that accrues after an introductory period; the stated accrual is based on a 40-hour week and varies by location.
  • Sick time, accrued according to work location.
  • Additional pay for working on one of eight observed holidays.
  • Eligible partners may participate in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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